Till Later

If you treat a task like a no-brainer, when done, the task will look like it was done with no brains

If you want to be a successful store manager, you must be smarter than a box

The inefficiencies you accept every day dictate what gets done every day

Inefficient leaders are not inefficient at one task. They are inefficient at every task, from the largest to the smallest

Freight processing takes forever, price changes take forever, processing BOPIS takes forever. Cycle counts take forever

I could go over the litany of changes I made during my career, but instead, I will focus on one area consistently subject to Micro-Efficiency Theory

Micro-Efficiency Theory

Processes completed without thought or instruction become isolated and subject to The Second Law of Thermodynamics

Entropy ensures these processes are completed in the most inefficient manner possible

What is your till management program?

I ask because every store I took over did not have a till management program in place until I put one in place

Most of the stores I ran had 1-3 tills tops so what's the big deal

Dollar General is estimated to count 73,000 tills twice a day, at least

That’s 146000 times per day

Walmart has 110,000 tills at 220,000 counts per day

Some quick math at $18 an hour at 5 minutes per till x 2 equals 10 minutes per till per day in payroll

146000 tills at 10 minutes a day equals 1,460,000 minutes

/60 minutes equals 24,333 hours of payroll counting tills, per day

24333 x $18 per hour equals $438,000 in payroll, per day

Walmart comes in at $660,000 in payroll per day

I know a little trick that saves 5 minutes per week counting tills

This one little trick would save Walmart $8.6 million and Dollar General $5.7 million annually

That's before the first till is counted. Teach associates how to properly count a till and the savings magnify

I have a very detailed till Management program that extends from the till to the bank, maximizing efficiency throughout the process. So…what is my time saving hack

That is literally a million dollar question

Unified Leadership Theory

Leadership as a Strategy